Data Controller: Dr. Serap Özdamar (Specialist in Oral and Maxillofacial Surgery), Barbaros Mah., Dereboyu Cad., Akzambak Sk. Varyap Meridian Grand Tower A Blok, Floor 8, No. 91, Ataşehir / Istanbul, Türkiye.
Under the Turkish Law on the Protection of Personal Data No. 6698 (“KVKK”) and, where applicable, the EU General Data Protection Regulation (GDPR), the personal data you submit to us through the forms on this website (appointment request, call-back request, contact form) is processed within the scope described below.
Personal Data Processed
Full name, telephone number, email address (contact form), the subject of your request, and the content of the message you write in the form.
Purposes of Processing
- Receiving and responding to your appointment request,
- Answering your questions and requests,
- Providing the information you have requested (treatment, appointment, pricing, etc.),
- Fulfilling legal obligations.
Legal Basis
Your data is processed on the basis of our legitimate interest in operating the clinic, to the extent this does not harm your fundamental rights and freedoms, and on the basis of the consent you provide when submitting the form.
Sharing
Your data is not shared with third parties, other than the WhatsApp and email service providers used so that we can get back to you, except where required by law.
Retention Period
Your request is retained until the related process is concluded and for the applicable statutory limitation periods; data whose retention period has expired is deleted or anonymised.
Your Rights
You have the right to learn whether your personal data is being processed, to request information about such processing, to learn the purpose of processing and whether it is used accordingly, to know the third parties to whom your data is transferred in Türkiye or abroad, to request correction if it is processed incompletely or incorrectly, to request its deletion or destruction within the conditions set out by law, to request that these operations be notified to third parties to whom the data has been transferred, to object to a result that is to your detriment arising from analysis exclusively through automated systems, and to request compensation for damage arising from unlawful processing.
Cookies
Our website uses only the cookies required for it to function. With your consent, Google Analytics cookies that anonymously measure visit statistics may also be used; these are activated only with your explicit consent via the banner at the bottom of the site, and you can decline them at any time.
You can exercise these rights by writing to [email protected] or to the clinic address above.